Do you support product customization?
Yes, we provide comprehensive OEM/ODM customization services, including product dimensions, materials, colors, and packaging. Please contact us to receive a tailored quote and a detailed overview of our customization workflow.
What is the Minimum Order Quantity (MOQ)?
The MOQ varies depending on the specific structure of the packaging. Generally, our minimum order ranges between 500 and 1,000 units.
What is your production lead time?
Our sampling cycle typically takes 7 to 10 days. Mass production usually requires 15 to 25 business days, depending on the order volume and the complexity of the design.
How can I pay for my order?
We support several payment methods for your convenience, including PayPal, credit cards, and bank transfers. Specific payment instructions will be provided in your order confirmation email.
Do you provide design services?
We offer a complete one-stop solution. Beyond manufacturing, our structural engineers can assist you in refining the physical structure of your packaging, ensuring it is both visually striking and robust enough to protect your product during transit.
Is your packaging eco-friendly?
Sustainability is a core priority for us; we prioritize the use of FSC-certified raw materials. We also provide soy-based ink printing and plastic-free coating solutions to help your brand meet its environmental and sustainability goals.
Does your factory have relevant environmental certifications?
We adhere to rigorous environmental management standards and can provide the necessary material certifications. This ensures your packaging complies with the regulations of the destination country, such as the EPR requirements in Europe.
Can you ensure the color matches my brand identity perfectly?
We utilize the Pantone Matching System (PMS) as our professional standard. Please provide specific Pantone color codes within your design files. Because of the technical differences between screen displays (RGB) and physical printing (CMYK/Pantone), we strongly recommend approving a physical sample to ensure perfect color accuracy.